FAQs

Make and manage an online booking on the go

24/7 accessible car wash, valeting and detailing service-booking platform developed with customer ease in mind Car Valet Hero provides information about the car wash, valeting and detailing services in Ireland and instant-booking availability 24/7. We built the platform with customer convenience in mind. You can confidently schedule any service, knowing

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Can a provider cancel a booking without adverse consequences?

Can a Provider Cancel a Booking Without Adverse Consequences? Suppose a Provider has to cancel for unavoidable reasons. In that case, we’ll work with them and help their customers find another place to get the desired service without the Provider incurring cancellation fees. These situations include: Valid reasons beyond the

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When will you get your refund

Good news – if you’re eligible for a refund, you’ll get it automatically within 7 days. Maybe even sooner. We’ll send your refund as soon as your eligibility is confirmed to the payment method you used when you booked the service, but your bank or credit card issuer may take

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Cancelling or rescheduling a booking

Cancelling or Rescheduling a Booking Your plans have changed and now you need to cancel your reservation. No problem. You can go to your confirmation or reminder email where you will find a link for rescheduling/cancelling. There, you can make changes to your booking. To cancel or reschedule an appointment:

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Find the reschedule and cancellation policy for your booking

Find the Reschedule and Cancellation Policy for Your Booking Maybe you just need peace of mind before booking, or perhaps you need to cancel right now. Here’s how to find the cancellation policy for your stay: Before you book You can find cancellation details on the listing page and during

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Extenuating circumstances

Extenuating Circumstances Effective date: March 20, 2023 Overview This Extenuating Circumstances Policy explains how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your appointment. When this Policy allows for cancellation, it controls and takes precedence over the booking’s

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