When You Will Get Your Refund

Good news – if you’re eligible for a refund, you’ll get it automatically within 7 days. Maybe even sooner.

We’ll send your refund as soon as your eligibility is confirmed to the payment method you used when you booked the service, but your bank or credit card issuer may take longer to get it to you. It all depends on how you paid.

Note: If your original payment method’s account was closed, the refund sent by Car Valet Hero won’t be processed. If this happens, we’ll contact you and you’ll have the option to update your payment method.