Car Valet Hero Service Fees

Last updated: 25/01/2024

To help Car Valet Hero run smoothly and to cover the cost of members’ support, we charge a service fee when a booking is confirmed.

Service fee

The fee (incl. VAT) is calculated from the booked services’ total and is deducted automatically from the service providers’ (Provider) payout. Customers, booking services on our platform, don’t pay anything more than the price they would pay to the service provider directly. Most Providers pay a 15% fee, but some may pay more like Providers with super strict cancellation policies.

VAT charges

The service fee includes the VAT where applicable.
We reserve the right to change our service fees at any time and will provide you with prior notice of any fee changes before they become effective. Any fee changes will not affect customers’ bookings and providers’ payouts for bookings made prior to the effective date of the fee change.