Car Valet Hero Service Fees
Last updated: 25/01/2024
To help Car Valet Hero run smoothly and to cover the cost of members’ support, we charge a service fee when a booking is confirmed.
Service fee
The fee (incl. VAT) is calculated from the booked services’ total and is deducted automatically from the service providers’ (Provider) payout. Customers, booking services on our platform, don’t pay anything more than the price they would pay to the service provider directly. Most Providers pay a 15% fee, but some may pay more like Providers with super strict cancellation policies.
VAT charges
The service fee includes the VAT where applicable.
We reserve the right to change our service fees at any time and will provide you with prior notice of any fee changes before they become effective. Any fee changes will not affect customers’ bookings and providers’ payouts for bookings made prior to the effective date of the fee change.